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How to Be an Effective Leader While Scaling Teams

Scaling Team
Remote
Leadership
Internal Communication
Career Path

16 November, 2018

Monica Bajaj
Monica Bajaj

VP of Engineering at Okta, Inc.

Monica speaks from a wealth of experience about leading during times of growth.

Problem

As a leader in any organization, it's important to figure out your business, value proposition, and competitive needs. If you want to have a high-performing engineering team, this all needs to be applied to your team as it, and the organization, grows. Throughout my professional journey, I've learned a lot about growing strong teams.

Actions taken

  • Scale the team outside their current skill sets. And when failure comes with new tasks, embrace it.
  • Take every opportunity as a learning experience. Accept the challenge.
  • When you are doing things right, there will always be a bit of chaos. That's okay.
  • Over communicate, especially when you have distributed teams across multiple geographies and time zones.
  • Culture is the promise you make to your employees. Brand is the promise you make to your customers. Be transparent, and create a culture of trust and shared accomplishments across the teams.
  • Drink your own champagne for the latest version of the product.
  • Maximize the "golden hours." Golden hours are when you have the most overlap between time zone differences. Rotate the meeting hours across time zones.
  • Look for the potential leaders in your team who can lead smaller teams. Then, scale up in terms of communicating, planning, and coordinating.

Lessons learned

Scaling an organization is a skill. Until you do it, it's hard to have a feel for it. I have lived through this every day in my job and have been learning as I go along. The most important thing is being uncomfortable in a comfortable situation. This will keep you up and running. You will keep scaling your teams in terms of growth, skill set, and innovation. Source: https://www.linkedin.com/pulse/scale-build-high-performing-engineering-teams-kickstart-bajaj/

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