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Lisette Zounon

Head of AI, Agile and Quality Practices at Zsquare Solutions Inc

Technology Executive, AI and Quality Transformation Leader, Global Keynote Speaker, Confidence Coach and Social Entrepreneur

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Joined Jan 2024

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Technology Executive, AI and Quality Transformation Leader, Global Keynote Speaker, Confidence Coach and Social Entrepreneur


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Lisette is an accomplished tech executive, serial entrepreneur, and quality engineering leader with two decades of experience helping people and companies improve the quality of their applications with solid tools, a simple process, and a smart team. She firmly believes that industry best practices, including implementing agile methodologies, DevOps practices, and leveraging Artificial Intelligence are invaluable to the success of any software delivery. Lisette was responsible for leading and managing high-performing quality and DevOps teams throughout all phases of the software development testing cycle; ensuring that all information systems, products, and services meet or exceed organization and industry quality standards as well as end-users requirements. She is a constant champion of advocating for best practices in QA and the transformative use of AI to reimagine DevOps efficiency and client satisfaction. Lisette has worked extensively with Fortune 100 technology companies, startups, and not-for-profits in the e-commerce, cloud services, telecommunications, health care, Finance, IoT, AI, and Robotics industries. As an inclusive leader, I have a proven track record of hiring and building high-performing teams. I am a master facilitator, a knowledge broker and cross-functional leader who is passionate about delivering results and fostering innovation. I enjoy collaborating with product and engineering leadership to drive efficiency through automation and evangelizing DevOps best practices. What sets me apart is my unique approach to cross-functional collaboration, which emphasizes the importance of building trust and creating a culture of transparency. I believe that by empowering teams to make data-driven decisions, we can achieve our goals and exceed expectations therefore delights our end users and customers. I am also a frequent speaker at conferences, panels, and meetings around the world on the topics of Quality, Agile Leadership and AI .

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