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Shefalee Shah

Head Of Engineering at ASCAP

Senior Leader with 20+ years of experience in software development, expertise in B2B/B2C products.

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Joined Apr 2023

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Senior Leader with 20+ years of experience in software development, expertise in B2B/B2C products.


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Senior Leader in Information Technology with 20+ years of experience in leading software development, product delivery, implementation of complex business solutions and long term strategic technology planning. I have a strong leadership experience in architecting and delivering highly scalable, highly available B2B and B2C products. I have successfully led Agile transformation and Dev-Ops transformation for multiple teams. My passion for product research and problem solving drive me into developing high-end effective solutions for delighting customers. I have a track-record of timely delivery and cost savings on mission critical projects for CRM, Agent/Customer Portals, Cyber Security, AI/ML products, AIOps, Cloud Transformation, Big Data Analytics, eCommerce, B2B/B2C Integrations, Conversational Commerce, Marketing.

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