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Salman Ahmed

Senior Director of Engineering at Twilio

Sr. Engineering Director , Customer AI & Twilio Engage

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Joined Nov 2018

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Sr. Engineering Director , Customer AI & Twilio Engage


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I'm a technologist and team builder with extensive leadership experience in developing, transforming and hyper-scaling engineering organizations. Currently, I'm leading the engineering organization at Twilio Engage where I'm helping to build segmentation, augmentation, orchestration, observability and AI product features for CDP customers. Prior to Twilio, I spearheaded Twitch's data platform org, building infrastructure, services and tools to transform data into insights for all of Twitch. The tech stack utilized S3, Kinesis, EMR, Glue, Redshift, Airflow, Druid, Tableau, Mode, internal experimentation platform and SageMaker. I'm passionate about leveraging data to build products that drive excellent technical and business results. I'm also a strong advocate for mentorship and leveraging the power of the Platonic tradition to create harmony and collaboration.


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