Back to resources

Why Documentation Is the Key to Success

Alignment
Collaboration
Productivity
Hiring
Team Processes

6 April, 2022

Henning Muszynski
Henning Muszynski

Head of Frontend at Doist

Henning Muszynski, Head of Frontend at Doist, promotes his ideas on how documentation ensures consistency, efficiency, and standardization.

Bumps on the Path of Leadership

One of your roles as a leader is to enable your team members to become more productive. You’re no longer just an addition to the team; rather you’re now a multiplier. Now the question is: as a single person, how can you do that? There are ample ways to do that, and I’d like to focus on documentation. Our company had documentation as part of the culture, but it was a bit scattered around, we had to put things where they belong.

How to Make Documentation Coherent

While delegation, empowerment, hiring newbies, removing unnecessary processes, and getting roadblocks out of the way can all be an integral part of it, what’s worked wonderfully for us is documenting every step of the way. New people joining the team would immediately have access to the documentation, and they’d know about the work culture and processes from it.

It’s no surprise that instead of repeating yourself to the new hires, it’s a better idea to refer them back to the documentation. It also gave people the opportunity to challenge these kinds of things when they are out in the open. In this way, other teams would also adopt it, making documentation a part of the company culture.

For instance, instead of having a separate interview questionnaire for every team, it could be done company-wide, which would generalize the process. All of the above helps you become the multiplier because no one else has to think about it anymore. Everyone can depend on you, while you can bring the best out in your people.

The Outcome: We had increased transparency in the team, along with increased collaboration. When a team is productive, other teams would also want to keep pace with them, and thus, they’d want to follow what we’ve been doing. In essence, we all were learning from each other, which brought in the learning culture.

Key Takeaways

  • Make it a habit to check if the documentation is all up to date. There will always be room for improvement, clarification, and simplification. It would also help you stay afloat of the information.

Discover Plato

Scale your coaching effort for your engineering and product teams
Develop yourself to become a stronger engineering / product leader


Related stories

How to Organize, Manage, and Grow Your Team

12 July

Vineet Puranik, Senior Engineering Manager at DocuSign, discusses the impact of roadmaps, organization, and proper management for your teams to procure growth.

Managing Expectations
Delegate
Collaboration
Roadmap
Strategy
Vineet Puranik

Vineet Puranik

Senior Engineering Manager at DocuSign

(Re)Organizing Your Teams Using Domain-Driven Design

12 July

A proposal for how to create an org structure that will deliver software systems that you want, not ones you get stuck with.

Alignment
Architecture
Scaling Team
Building A Team
Internal Communication
Reorganization
Ram Singh

Ram Singh

CTO at REAL Engagement & Loyalty

How to Navigate Your Manager Role at a New Company

1 July

Saikrishna Desaraju, Engineering Manager at Marks & Spencer, draws from his personal experience to advise new managers on thriving in their roles.

Managing Up
Managing Expectations
Leadership
Collaboration
New Manager Of Manager
Changing Company
Saikrishna Desaraju

Saikrishna Desaraju

Engineering Manager at Marks and Spencer

Team Development Framework for new managers

26 June

Individual Contributors are familiar with a technical development framework that helps them with building products. Managers, especially new managers can leverage a parallel framework to help them build their teams while drawing analogies from an already familiar framework.

Building A Team
Team Processes
New Manager
Viswa Mani Kiran Peddinti

Viswa Mani Kiran Peddinti

Sr Engineering Manager at Instacart

Effective Hiring Practices: Asking the Right Questions

23 June

Josef Starychfojtu, VP of Engineering at Mews, delves into his interviewing tactics for recruiting the best-suited candidates.

Building A Team
Hiring
Josef Starychfojtu

Josef Starychfojtu

VP of Engineering, Platform at Mews