Understanding the Difference Between Working as a Technician and Working as a Manager
21 June, 2021

Engineering Manager at Netflix
Problem
Since switching to management, I’ve come to realize how different leading others is compared to my more technically-minded role before. The traditional view is that you do good work, and, when you reach a senior level position, you step into those shoes in order to better serve others.
Now, having done so myself, I can’t help but to think that this approach is wrong. It’s an entirely different job. If you don’t have training in management, it tends to not work out well.
Actions taken
I now devote a lot of energy into improving in this area, trying not to rest on my laurels day-to-day. You need to understand people and their motivations, what brings a group together and why some people decide to take on a certain line of work. What is each individual looking to get out of their position?
Bringing a team together yourself in order to achieve a goal is a skill all on its own. There is a technical know-how about it to be acquired. My own personal style tends to be more mission-focused. If you have a clearly-defined mission, like-minded people will latch on easily. It then becomes much easier to motivate them forward. Obviously, the world is not always so simple. We may think that we understand a mission, but the goal exists on many different levels.
Lessons learned
- It’s never about getting people together and telling them what to do. At my company, we really do stress the importance of changing the world positively. If you’re able to describe some way of doing this clearly, it inspires the people working with you.
- When you lead in this way, people take on responsibilities that often go unsaid. Being there every day just to tell people what to do is a leadership style that does not scale. If your intentions are clear and good, your team will fall into place naturally. They will do the right thing and use their best judgement.
Discover Plato
Scale your coaching effort for your engineering and product teams
Develop yourself to become a stronger engineering / product leader
Related stories
9 April
As software engineers, we mainly talk about the power of tech skills and spending time learning new skills. However, there is also the influence that impacts your career as well.

Otavio Santana
Java champion, software engineer, architect, and open-source Contributor at Independent Technical Advisor
29 March
Have you ever had a business idea that you just couldn't shake off? Maybe it's a side project you've been working on in your spare time or a passion project that you've always dreamed of turning into a business.?

Sherman Poon
CIO /Partner at Blockchain, Media, AI and Medical Services Startup
21 March
A short overview of a very effective leadership assessment by Jack Welch, that is easily transferred to other industries is the 4Es of leadership – energy, energize, edge, and execution.

Ramesh Dewangan
CEO at Quantum Vision Consulting
20 March
Learn about 10 rules from the wisdom of these long-living residents from Ogimi, a small village in Okinawa, Japan. You could interpret the rules as the lifestyle habits that enable the senior residents of Ogami to live long and enjoy their ikigai.

Ramesh Dewangan
CEO at Quantum Vision Consulting
7 March
3 ways leaders can cultivate relationships that lead to better products.

Guy Jenkins
SVP Global Customer Experience at Salesforce