Back to resources

A Day in the Life of a Product Lead in FinTech – A Series

Career Growth
Communication and Collaboration
Managing Stress and Burnout
Strategy and Vision

31 January, 2023

Loussaief Fayssal
Loussaief Fayssal

Director of CX at FLF PRODUCT DESIGN

Discover the daily struggles, challenges, and moments of delight encountered when delivering banking products around the world. I will share my story candidly and honestly, without filter as much as I am allowed, and offer insights into my approach while providing retrospectives of the results.

1.0 Intro

As the Head of Research and Development at Youtap, I have the privilege of being able to use my knowledge and experience to make a difference in the FinTech industry. Over the past decade, I have had the opportunity to work on a number of projects, big and small, with successful outcomes. I have seen the world of FinTech evolve and technology improve, and I am always inspired to be at the forefront of the latest advancements.

My most recent challenge has been to improve the time to delivery for a standard white label banking app. Deployment has transitioned from on-premise to the cloud, and I have had to work with teams in Zimbabwe, the Philippines, and Indonesia from our Auckland headquarters. There have been many obstacles and challenges, but also a great deal of discovery and moments of joy. I have had to be creative with my approach, experimenting with different technologies and methods to ensure the best results. I’ve found that learning from the mistakes and successes of others is essential to our success. I’ve also had to be very mindful of the timeline and budget, as the impact of delays and overspending can be significant. Here is an example case study

Seeing the product come to life, with all the customisation and features intact, is an incredible feeling. It’s these moments that keep me motivated and inspired to keep pushing forward and finding new solutions to FinTech challenges. I am proud of the work I have done so far and am excited to continue my journey of discovery as I bring banking products to life around the world.

Please, stay tuned, I intend to post stories more regularly.

About me

As a Product Manager in the FinTech industry, I strive to keep on the leading edge of technology, trends and customer needs. Over the past 12 years, I have had the privilege of working on a number of innovative projects, such as the successful launch of KiTTi, a UK group payment venture (Santander). I have also been fortunate enough to lead the product development team at Visa Europe at Monitise Create. My projects have seen great success, and I have been honored to win the A' Design Award — Including products for SBI (State Bank of India) and core banking applications like Finacle (Infosys).

I am passionate about mentoring and helping others grow and succeed. I offer mentoring sessions on a weekly or bi-weekly basis, and am available for active listening, clear communication, and goal-setting. It is incredibly rewarding to see others succeed and excel in the industry. [1], [2]

References:

[1] Founder - www.thegoodworkshop.io

[2] Designers.org

Discover Plato

Scale your coaching effort for your engineering and product teams
Develop yourself to become a stronger engineering / product leader


Related stories

4 E's of Leadership

21 March

A short overview of a very effective leadership assessment by Jack Welch, that is easily transferred to other industries is the 4Es of leadership – energy, energize, edge, and execution.

Leadership
Career Growth
Strategy and Vision
Ramesh Dewangan

Ramesh Dewangan

CEO at Quantum Vision Consulting

Performing Focused Work in a Distracted World

21 March

Based on an awesome book titled "Deep Work" by Cal Newport we provide provide a brief overview of the Rules for Focused Success in a Distracted World.

Leadership
Productivity
Communication and Collaboration
Ramesh Dewangan

Ramesh Dewangan

CEO at Quantum Vision Consulting

Beware the Empathy Trap

21 March

Is it possible to be too empathetic? If you overdo it, it can be an energy sucker.

Leadership
Conflict Resolution
Team Management
Managing Stress and Burnout
Melanie Zens

Melanie Zens

Delivery & Operations / Digital Transformation / People Leader at Marais Consulting Inc

Applying The Rules of IKIGAI for a more fulfilled life!

20 March

Learn about 10 rules from the wisdom of these long-living residents from Ogimi, a small village in Okinawa, Japan. You could interpret the rules as the lifestyle habits that enable the senior residents of Ogami to live long and enjoy their ikigai.

Leadership
Productivity
Career Growth
Communication and Collaboration
Hiring, Retaining, or Firing
Managing Stress and Burnout
Ramesh Dewangan

Ramesh Dewangan

CEO at Quantum Vision Consulting

Relationships, like products, need to be designed.

7 March

3 ways leaders can cultivate relationships that lead to better products.

Leadership
Building and Scaling Teams
Career Growth
Team Management
Strategy and Vision
Guy Jenkins

Guy Jenkins

SVP Global Customer Experience at Salesforce