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Thomas Trinelle

Thomas Trinelle

Head of Product at Gorgias

LinkedIn profile

Hello 👋

Unfortunately, I don't have any available slot for the next 4 weeks

    My current role at Gorgias is to lead strategic product initiatives, collaborate with multiple teams in order to research, prioritize, scope, build & ship features successfully. If you're interested in helping small local merchants by providing an affordable software solution to some of their customer service challenges, let's get in touch. With a background in applied mathematics, civil & environmental engineering, I’m interested about solutions that improve our built environment through the use of data. From lean construction, intelligent cities, smart delivery services or better customer care for small merchants, let’s reinvent the urban environment for a greener, safer and smarter future. In previous jobs, my work has been diverse and constantly evolving but always with a central focal point on product: from product evangelism & development, algorithmic programming, team building, project scoping & management, technical sales & account management.

    About me

    Key stats

    Seniority

    1 Years

    Hierarchy

    Manager of ICs

    Industry

    Cloud Services
    Consumer Services
    Internet
    Computer Software

    Do you want Thomas as mentor?

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    Media

    Stories

    3 resources

    Videos

    Nothing yet

    Podcasts

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    Links

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    How a Framework Can Kill Productivity

    23 April

    Thomas Trinelle, Senior Product Manager at Gorgias, discusses how a framework shouldn’t define one’s approach to a problem and how he is encouraging intuitive decision-making in PMs.

    Product
    Impact
    Productivity
    New PM
    Product
    How to Scale User Feedback

    23 April

    Thomas Trinelle, Senior Product Manager at Gorgias, explains how to scale user feedback by developing a network of interconnected tools and automating the feedback collection process.

    Product
    Collaboration
    Users
    Product
    How to Cultivate Customer Empathy

    23 April

    Thomas Trinelle, Senior Product Manager at Gorgias, discusses how to instill and cultivate customer empathy in product managers.

    Product
    Users
    Product
    See more stories

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