Swapan Rajdev

Swapan Rajdev

Co-founder, CTO at Haptik

 LinkedIn profile


10 Years



Management Experience

Managing Expectations
Scaling Team
Internal Communication
Team processes

Hi everyone! My name is Swapan Rajdev and I am currently CTO and Co-founder at Haptik Inc., where I lead a team of 50 people. Looking forward to meeting you!

Sorry, I am not currently available for mentoring sessions.


Getting Buy-in From Teams When Restructuring
22 June

Swapan Rajdev, the CTO of Haptik, explains how he was able to reorganize his company while getting buy-in from his employees.

Internal Communication
Team processes
Swapan Rajdev

Swapan Rajdev

Co-founder, CTO at Haptik

A Gap In Communication Between Sales And Engineering
22 June

Swapan Rajdev, CTO of Haptik, talks about how he resolved an issue when his sales team promised a client more than what his engineering team could deliver.

Conflict solving
Internal Communication
Swapan Rajdev

Swapan Rajdev

Co-founder, CTO at Haptik


Co-Founder & CTO

Haptik Inc

Jul 2013 - current

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others. Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019.


Zing! Apps

Aug 2010 - current

Zing! Apps specializes in making native and web based iOS applications. Portfolio: Creditsmob - a web based iOS recommendation app. Check it out at: www.creditsmob.com on your safari mobile browser. Snake Classic – an Arcade game first made popular on feature phones in the 90’s. Ranked #4 on the app store with over 2 million users. \- Developed the game using Cocoa and Core Graphics framework \- Implemented score leader-boards and user rewards using PHP and MySQL \- Included 3rd party APIs such as Facebook, Twitter for social interaction Check it out at: http://itunes.apple.com/us/app/snake-classic/id394603141?mt=8 Facebook Page: http://www.facebook.com/snakeclassic

Software Engineer

Radius Intelligence, Inc.

Apr 2011 - Jul 2013

Radius is a business intelligence platform helping sales people better sell to small and medium size businesses. I worked as a full stack engineer on tasks ranging from backend systems to front end development using a variety of technologies. \- Built and maintained Radius CRM applications for Salesforce and Microsoft Dynamics \- Architected and built the payments system for Radius \- Worked on the user facing website first on Pylons using jQuery and then rearchitected it using Java Play framework and angularJS \- Built the gearman system, an application system to farm out work, which was the backbone for running daily tasks of geotagging and downloading \- Maintained and improved backend systems such as databases, caches and search indexers (elasticsearch and sphinx) to better serve up data Technologies: Python, Java, HTML, CSS, javascript (jQuery, angularJS), MySql, elasticsearch, mongodb, sphinx.



Aug 2008 - Apr 2011

Working for the BI group on projects relating to data migration and data conversion. Responsibilities: \- Build and test data warehousing processes using ETL tools and Unix \- Design the data models for different clients \- Creating proposals to sell projects to clients \- Gather audit and technical requirements from clients \- Analyze data and create functional and technical design documents Technical Skills: Extract, Transform and Load (ETL) tools, UNIX scripts, SQL and CVS.

Summer Analyst


Jun 2007 - Aug 2007

Summer internship: on a project to optimize the supply chain process of a retail client. Responsibilities: \- Conducting test set workshops to prepare the team for the next release \- Analyzing throughput reports and presenting them to the management \- Validating test scripts

Sales and Marketing intern

IBM - Kuwait CIty

Mar 2006 - Jun 2006

Followed IBM’s Signature Selling Method to market servers to government sector companies.

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