• Leading and building a productive team with immense teaming and involvement • Team motivation, process amendments, trainings to keep up the support levels consistent along with changing technology, market scenario and cost reduction. • Managing and increasing the effectiveness and efficiency of Support Services (R&D, Field, Product validation and customer support), through coordination and communication between support and business functions. • Experience in improving the operational systems, processes and policies in support for better management reporting, information flow and management, business process and organizational planning. • Long-term planning, including driving an initiative geared toward operational excellence.
Manager of Managers
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