Mike Mitchell

Mike Mitchell

VP of Transformation at Hypergiant

 LinkedIn profile

Seniority

25 Years

Hierarchy

C-Suite

Management Experience

Product Team
Product
Remote
Leadership
Reorganization
Roadmap
Ethics

I’m based in Winston-Salem, NC and have over 25 years of experience in the enterprise technology industry. I’ve been an entrepreneur, consultant, product and services leader, and am currently Chief Product Officer for Agorai. Not only have I been an early contributor to several successful startups, but I have worked across functional and geographic boundaries of larger firms. I recently led technology engagements and a large internal transformation project at Publicis.Sapient, and previously I served as COO and Head of Product for MissionMode, where I built and ran a multi-tiered global communications platform to facilitate enterprise collaboration and crisis management. Earlier in my career, I drove product innovation and delivery at firms like PLATINUM technology, BroadVision and IBM. I hold a degree in Computer Science and Engineering from MIT, plus a minor in Music. I volunteer for organizations promoting the arts, entrepreneurship and STEM education, advise a number of technology startups, and am a mentor and board member for startup accelerator programs in North Carolina.

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  June 16, 2020
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Stories

Build Better Relationships through Open Communication with Clients
29 March

Mike works through a situation with a client who holds his company up to impossible expectations regarding his company’s availability and software consistency.

Health / Stress / Burn-Out
Product Team
PM
Mike Mitchell

Mike Mitchell

VP of Transformation at Hypergiant

Maintain Dispassionate Objectivity when Conflict-Solving
29 March

Mike’s ability to remain objective throughout a highly stressful conflict between clients allowed him to navigate the situation in a way that led to happy clients and future professional opportunities.

Reorganization
Conflict solving
PM
Mike Mitchell

Mike Mitchell

VP of Transformation at Hypergiant

Sometimes the Messenger is as Important as the Message
29 March

Mike’s role as a technology consultant for multiple digital agencies was put the to test when teams resisted participating in data sharing across agencies.

Collaboration
Conflict solving
Convincing
PM
Mike Mitchell

Mike Mitchell

VP of Transformation at Hypergiant

Separating Commercial Software Development to its Own Department
29 March

Mike describes how he developed a strategy for better managing his consulting firm’s software IP.

Coaching / Training / Mentorship
PM
Mike Mitchell

Mike Mitchell

VP of Transformation at Hypergiant

Apportioning Your Time as a PM
29 March

Mike Mitchell talks about the common struggle that product managers face in selecting how to devote their time to appropriate tasks.

Delegate
Product Team
Productivity
PM
Mike Mitchell

Mike Mitchell

VP of Transformation at Hypergiant

Experience

Senior Consultant

Information Advantage

Jan 1994 - Jan 1995

Senior Consultant for a suite of data warehousing software. Responsible for technical business development activities such as devising system integration and deployment strategies, developing installation and performance analysis procedures and software, and resolving system integration and configuration issues encountered by business partners and clients.

Associate Programmer

IBM Corporation

Jan 1991 - Jan 1994

Programmer with the Application Technology Products organization, an area whose mission was to develop advanced technology products for the AS/400. Lead developer of OS/2 components for two products: Ultimedia Video Delivery System/400 and Ultimedia Color Delivery/400. Also led the testing of new wireless computing technology for remote access to the AS/400 from PDAs and laptops.

VP of Strategic Transformation - Hypergiant Space Age Solutions

Hypergiant

Aug 2019 - current

Hypergiant Space Age Solutions Division: The guiding light for Fortune 500 companies. Providing understanding, creation and implementation at the intersection of experience and machine intelligence. Analyzing data. Teaching machines to teach themselves in order to create powerful technology solutions and smarter, more efficient human workforces. Learn more: https://www.hypergiant.com/divisions/space-age-solutions/

Chief Product Officer

Agorai

Mar 2018 - current

Chief Product Officer, leading product strategy, innovation, user experience, engineering, operations and customer success for Agorai’s AI marketplace platform and owned assets. Agorai’s marketplace contains AI-powered business applications, as well as raw AI technology and data, to power machine learning and deliver the AI economy. Agorai's consulting arm brings these marketplace assets together with our world-class AI strategists and architects to deliver business solutions to our clients. Our ecosystem includes universities and startup accelerators as well, bringing innovative AI technology to a broader community.

Managing Director

Trigr Innovation

Jan 2017 - current

Works as an advisor, product management leader and business strategist for startup companies building innovative technology, or established companies transforming themselves for a digital world. With over 25 years working with and leading product and services organizations in both large companies and startups, Mike has the broad industry vision and strategic outlook required for innovation, but a pragmatic and realistic operational style that enables clients to learn from his experience. Currently serving as a strategy advisor or interim product and operations executive for MotorCo Apps, Neighborz, Resident World, Odigia, EntityKeeper, and others.

Director

Publicis.Sapient

Jan 2013 - Jan 2017

Director of General Management in a multi-faceted role with regional, corporate and client-facing responsibilities. Provided business development, delivery, recruiting and operational leadership for Sapient’s Southeast team. For clients, advised C-level executives building nascent software development entities on innovation, product management and operational models, structure and governance. Following Sapient’s acquisition, led the Office of Transformation's change program for Publicis' digital solutions hub, Publicis.Sapient, and co-led some of its key components developing Product Strategy and establishing Digital Business Transformation and Data & AI practice areas.

COO and Head of Product

MissionMode Solutions

Jan 2003 - Jan 2013

Chief Operating Officer and Head of Product for a leading provider of hosted crisis management and communications software. Founding head of operations, leading product management, technical operations and alliances, and client services for MissionMode’s global customer base. Drove product vision, Agile development and delivery strategy; developed strong partnerships enabling innovation and scale; designed, built and maintained global technical infrastructure supporting hundreds of enterprise customers. Maintained daily customer interaction as chief technical consultant on sales, support and implementation matters.

Senior Director, Application Operations

UnitedHealth Technologies

Jan 2002 - Jan 2003

Senior Director of Application Operations for the technology arm of a multi-billion dollar health care company. Ensured reliable and efficient operations of strategic customer-facing web applications. Oversaw change and problem management; horizon and capacity planning; performance engineering; management and customer reporting; statistical process control and analysis.

Technical Manager

BroadVision

Jan 2000 - Jan 2001

Technical Manager in BroadVision’s Global Services organization, managing engagements with customers using the leading suite of e-commerce software. Led web site architecture workshops, performance and sizing analyses and design reviews. Directed technical staff performing customer web site design and development. Supported business partners, mentored the services staff, researched implementation and product issues, and established best practices.

Technical Architect

OnDisplay Software

Jan 1999 - Jan 2000

Technical Architect in OnDisplay's professional services organization. Tasked with furthering the company's e-commerce strategy by cementing alliances with business partners through technical integration, and architecting e-commerce solutions for customers in several vertical markets.

Director, Internet Product Services

PLATINUM technology

Jan 1995 - Jan 1999

1998-1999: Director of Internet Product Services for the Global Consulting Organization. Defined and sold professional services surrounding internet products, managed professional services staff and program delivery, and assisted development teams in defining product requirements. 1995-1998: Technical Services Manager for AutoXfer, a leading enterprise software distribution platform. Coordinated corporate resources to provide sales support, technical support, consulting, and training.

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