Jan Pieczykolan

Jan Pieczykolan

Head of IT Development at Santander Bank Polska

LinkedIn profile
My next available slot is
  • Monday 5th Dec3:00 PM

My name is Janek (ˈja.nɛk or simpler: yahnek) I’m a manager with 20 years of experience in IT industry. I’ve started as a developer and I spent several years in delivery, mostly in system integration, Service oriented architecture and CRM solutions for Telco industry. From delivery I’ve moved to consultant and product manager role in which I was responsible for the company offering, pre-sales and strategic projects. Since 2013 I had a pleasure to lead several teams, sized from 5 to 250 people, by working directly with engineers or with other leaders. I’ve spent longer part of my professional career working as a software/development vendor, however almost three years ago I’ve moved to the customer side. I’ve a practical experience in such matters as: - Engineering in general – organizational structure, distributed teams, communication, knowledge management, roles and responsibilities, ramp-up and ramp-down, vendor and subcontractor management, processes, metrics, hiring, change - Software development – starting from a business need up to go-live; different software development models/practices, starting from a waterfall, through an iterative up to a modern agile approach - Software maintenance – from defining and setting up a contract, up to organizing team to provide 24/7 coverage - Project management – planning and execution of a project or an initiative as well as establishing a project management system in your team - Product management – pretty much the whole product life-cycle, but especially how to start with a new product development - Software size estimation and project quotation – advantages and disadvantages of different size estimation techniques, choosing the best one for your project and how proceed from software size estimation to a project schedule and quotation - Sales and pre-sales of outsourcing or software services – how to prepare and answer a RFP/RFI/RFQ, important aspects of an offer or contract, pricing - Central European IT market I’ve a computer science background as well as I finished a MBA course. My experience come from company of different sizes – from 5 to 20.000 people, so I hope you will find our cooperation beneficial. Looking forward for our meeting.

About me

Key stats

Seniority

10 Years

Hierarchy

Manager of Managers

Industry

Consulting
Telecom
Internet
Computer Software
Financial Services / Fintech

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Media

Stories

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Videos

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Introduction of a Matrix-Based Organizational Model in a Software House

9 December

Jan Pieczykolan, Software Engineering Director, shares his experience changing the organizational model to matrix-based resource pool one.

Innovation / Experiment
Motivation
Performance
Engineering
Unexpected Outsourcing Contract Termination

9 December

Jan Pieczykolan, Software Engineering Director, advises how he handled an unexpected termination of an outsourcing contract and addressed people's fears to finish cooperation in a mutually beneficial way.

Customers
Firing
Internal Communication
Stakeholders
Health / Stress / Burn-Out
Engineering
Taking Over Maintenance and Development of Existing Customer Applications From Other Vendors

9 December

Jan Pieczykolan, Software Engineering Director, describes how he prepared a successful transition plan for a vendor to take over responsibility for a whole customer IT domain.

Strategy
Stakeholders
Engineering
Implementing a New Product From the Scratch

9 December

Jan Pieczykolan, Software Engineering Director, describes how he successfully started a new product.

Architecture
Customers
Product
Agile / Scrum
Engineering
Decommissioning of the Central Processing System and Migration to an In-House Claim Management Solution

9 December

Jan Pieczykolan, Software Engineering Director, shares a case study of what is essential when moving from a legacy third-party system to a new in-house solution.

Deadlines
Collaboration
Strategy
Engineering
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Experience

Head of IT Development

Santander Bank Polska

Dec 2021 - current

Leading IT dev teams in the company.

Director of Product and Software Engineering

AirHelp

Feb 2020 - Dec 2021

Managing product teams that covers most of claim processing and back-office processes.

Head of Product

AirHelp

Mar 2019 - Feb 2020

Managing several Product Managers responsible for claim processing, legal and back-office products.

Delivery Manager

Luxoft

Dec 2016 - Mar 2019

Led one of Financial Line of Business engagements.

Director

Asseco Poland

Jul 2004 - Dec 2016

Started as developer and later worked in consulting, sales and management roles.

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