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Heather Natour

Heather Natour

Engineering Manager at Lyft

 LinkedIn profile

Seniority

15 Years

Hierarchy

Manager of Managers

Management Experience

Coaching / Training / Mentorship
Conflict solving
Firing
Managing Up
New Manager
New Manager of Manager
Remote
Team processes
Agile / Scrum
Scaling Team

Hi All, I’m an engineering manager at Lyft in San Francisco. I currently manage several teams across three locations surfacing public transit into the Lyft app. Previously I was a Director of Engineering at Capital One and spent most of my career at Blackboard, an edtech company, starting as a software engineer and then moving into eng management, managing managers, and technical program management. I have an economics degree but fell into software engineering and have been managing teams for 15 years. I love the coaching part of my job and hope I can be helpful as a sounding board here!

Hey, I'm available every Tuesday at 7:00 PM (GMT)

Next time slot available
  October 20, 2020
  7:00 PM (GMT)

Stories

How to Prevent Burnout by Delegating Tasks
21 May

Heather Natour, Engineering Manager at Lyft, shares her experience on how to prevent burnout by delegating tasks to other team members.

Delegate
EM
Heather Natour

Heather Natour

Engineering Manager at Lyft

Transitioning an IC to Manager
21 May

Heather Natour, engineering manager at Lyft, discusses her approach to transitioning an IC to a manager.

Delegate
New Manager
New Manager of Manager
Roadmap
Team processes
EM
Heather Natour

Heather Natour

Engineering Manager at Lyft

Packaging Information to Effectively Manage Up
21 May

Heather Natour, Engineering Manager at Lyft, reveals what are the elements of managing up and how to effectively package the information.

Internal Communication
Managing Up
EM
Heather Natour

Heather Natour

Engineering Manager at Lyft

Experience

Engineering Manager

Lyft

Jul 2018 - current

Principal Software Engineer

Blackboard

Jan 2005 - Jan 2008

Developed various Learning Management System features using Java, JSP, javascript, JUnit, Spring, Struts, Oracle, and SQLServer. Mentored software engineers and enforced code reviews. Presented at developer's conference on creating plugins to the Blackboard platform.

Engineering Manager

Blackboard

Jan 2003 - Jan 2005

Managed a team of 5 developers to build various features of the Blackboard Academic Suite learning management system.

Software Engineer

Blackboard

Jan 2001 - Jan 2003

Developed various Learning Management System features using Java, JSP, Swing, Struts, Oracle, and SQLServer.

Technical Consultant

Inventa

Jan 2000 - Mar 2001

Developed three subsequent versions of an online Finance Center for a business-to-business marketplace for small construction and manufacturing businesses using Java and JSP. Discussed requirements with the client's senior architect and CTO, led implementation of the new product, and reported status and risks to the project manager.

Technical Consultant

PricewaterhouseCoopers

Aug 1998 - Dec 1999

Technical instructor for the MITIS training program. Lead 3 month training sessions of 60 students. Presented material on Java, SQL, C, and the software development lifecycle. Conducted code reviews, assessed student performance, provided 1-on-1 assistance.

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