Guy Jenkins

Guy Jenkins

SVP Global Customer Experience at Salesforce

LinkedIn profile
My next available slot is
  • Thursday 30th Mar4:00 PM

I'm a design executive with over 20 years experience in product strategy, proposition development, design, engineering, and brand experience. A big believer in the collaboration of product leadership, design, and engineering informing business decisions together I always put an emphasis on delivering often, learning fast, grounding every innovation in line with business goals and responding to customer needs. During my career, I've been responsible for delivering across diverse platforms in a multitude of industries including; financial services, software development, communication services, music & entertainment, education, and health. It's been a privilege to have had the opportunity to build studios and led multidisciplinary teams internationally in London, Düsseldorf, San Francisco and New York.

About me

Key stats


20 Years




Education / eTech
Financial Services / Fintech
Energy / Clean Tech
Entertainment, Media & Music
Marketing & Advertising
Cloud Services
Computer Software
Biotech / Pharmaceutical

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7 March

3 ways leaders can cultivate relationships that lead to better products.

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SVP, User Experience


Jan 2016 - current

In Salesforce professional services: Leading a group of mavericks and innovators helping our most strategic customers lead through change, where values underpin success and building alignment and perspective are as critical as the sharpest of tech. In Salesforce Product organization: Led the amazing teams that design the Salesforce Customer 360 Platform for our customers and users to ensure it's scalable, loveable, and accessible to all. This included; The Lightning Design System, Flow, App Builder, Data Manager, Trailhead in-app learning, Developer Experiences, Global Identity, Security, Employee Applications, Privacy, and the Global Navigation of both mobile and desktop. I can help think through: Thinking about the long-term while delivering today. Aligning stakeholders over time. How to scope professional services work. How to tell stories to get buy-in for product strategies. What to think about when merging teams together or breaking them up. How to inspire and engage your leadership team to your mission.

VP, Business Change & Strategic Design

EPAM & Great Fridays

Aug 2011 - Sep 2016

Created and led the SF studio for Great Fridays which was acquired by EPAM. Building a design studio. Winning work. How to create a design culture. Managing acquisition bu larger companies.

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