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Gautam Prabhu

Gautam Prabhu

VP Engineering at PagerDuty

 LinkedIn profile

Seniority

12 Years

Hierarchy

Executive

Management Experience

Scaling Team

Hello! I’m based in San Francisco and have been leading engineering teams for about 15 years now. I’m currently the VP of Engineering for PagerDuty, where I lead product delivery. Prior to that, I was VP of Engineering for Shared Services/Infrastructure for Zendesk. I’ve been here for about 6 years. Before Zendesk, I was VP of Engineering at a small startup called PowerReviews, which I helped start with 3 others.

Hey, I'm available every Wednesday at 4:00 PM (GMT)

Next time slot available
  October 14, 2020
  4:00 PM (GMT)

Stories

Finding start-up leaders
6 December

Gautam discusses how to identify leaders, to improve the organizational structure of startups.

Leadership
Handling Promotion
Scaling Team
New Manager
Career Path
Hiring
EM
Gautam Prabhu

Gautam Prabhu

VP Engineering at PagerDuty

Let Your Team Make Technical Decisions
6 December

Gautam Prabhu talks about how to avoid becoming bogged down in technical detail as a new manager.

Conflict solving
New Manager
Delegate
Dev Processes
Managing Expectations
EM
Gautam Prabhu

Gautam Prabhu

VP Engineering at PagerDuty

When to Fire Quickly
6 December

Gautam Prabhu talks about firing people and why you should fire someone if they make your team uncomfortable.

Firing
Cultural differences
EM
Gautam Prabhu

Gautam Prabhu

VP Engineering at PagerDuty

Videos

Plato Event #3 Part 6/6 Gautam Prabhu, VP Engineering at Zendesk Traits of Exceptional Enginee
Gautam Prabhu
The Traits of Exceptional Engineering Leaders - AMA with Gautam Prabhu, VP Engineering at PagerDuty
Gautam Prabhu

Articles

How to Become an Exceptional Engineering Leaders

Gautam Prabhu, VP of engineering at PagerDuty, has been a startup person for a good portion of his 20-year career run. He began in the dot-com boom working at companies such as Fogdog and CenterRun and Sun Microsystems. In this AMA, he talks about what it takes to be an exceptional engineering leader.

https://www.platohq.com/blog/building-exceptional-engineering-leaders-gautam-prabhu-vp-engineering-pagerduty
Gautam Prabhu

Experience

VP Engineering

PagerDuty

Sep 2018 - current

YC Continuity Advisor

Y Combinator

Jan 2018 - current

Vice President Engineering

PowerReviews

Jun 2005 - Sep 2011

I was on the founding team at PowerReviews. Along with one other founding engineer, I did much of the early development work. After we'd launched a product and raised our first round of funding, I took over the role of VP of Engineering. This involved: \-- Building an engineering team - recruiting, hiring, mentorship and retention of an extremely talented team of engineers. \-- Day-to-day oversight over the engineering team, as well as high-level strategic vision of our architecture and our product. \-- Maintaining a relationship with our largest clients. \-- Oversight of major architectural initiatives. \-- Shared responsibility with product management for creating our product roadmaps. \-- Fixing the occasional bug & contributing to the occasional feature. PowerReviews grew to serve roughly 1000 customers, some of which were the biggest companies in e-commerce. After I left, PowerReviews was sold to BazaarVoice (NASDAQ: BV) and later spun out again into an independent company. Long story.

Software Engineer

Sun Microsystems

Jan 2004 - Jan 2005

Following the acquisition of CenterRun, I joined Sun Microsystems and continued to work on the product. We were part of the N1 group - Sun's initiative to built out more software services. I met a lot of new, interesting people, and for the first and only time in my career, had a gigantic office to myself. I worked on one last major release of the software, and was the author of the "plugin" system of CenterRun, which allowed 3rd parties to bundle software components for easier deployment on any server running our software.

Software Engineer

CenterRun

Jan 2003 - Jan 2004

Enterprise system used to automate deployment of software within a datacenter. I did both front-end and back-end development and worked with an amazing team of engineers. This was my first exposure to concepts like ORMs, unit testing and large-scale release planning. Technology stack was mostly Java. Acquired by Sun Microsystems

Software Engineer

GSI Commerce

Jan 2001 - Jul 2002

GSI Commerce develops and operates e-commerce sites for large retailers. My main project there was to bring our customer email system in-house. This involved building (primarily in Java) administrative applications for creating, launching, and reporting on email campaigns, server-side software for delivering millions of emails a week, as well as significant systems administration for the application and mail delivery servers.

Software Engineer

FogDog Sports

Jun 1999 - Jan 2001

Fogdog was one of the first e-commerce sites focused on the sporting goods market. I developed applications (wishlist, shopping cart, checkout, etc.) primarily in C++, with some occasional C and Perl mixed in. I made some lifelong friends here, and fondly remember hearing the phrase "See ya, half-day!" if I left the office before 9pm. In 2001, Fogdog was acquired by GSI Commerce

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