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David Murray

David Murray

Cofounder at Confirm

 LinkedIn profile

Seniority

14 Years

Hierarchy

C-Suite

Management Experience

Internal Communication
Hiring

Industry

Marketing & Advertising

David Murray is an entrepreneur, computer scientist, and product designer based in Silicon Valley. He is currently CTO of Doctor.com. Originally a product manager at Google from 2006-2008, he received the Google Founders Award and EMG Award for his work on Gmail. After Google, David held several senior product and engineering management positions at start-ups in Silicon Valley and helped run the FFL Accelerator in Palo Alto. He joined Doctor.com through the sale of his company ReferBright in 2014, and he holds a B.S. in CS and HCI from Carnegie Mellon as well as an M.S. in CS (HCI focus) from Stanford. David also writes articles for Forbes on topics like navigating conflict and politics at the workplace which you can find here: https://www.forbes.com/sites/forbestechcouncil/people/davidmurray1/

Hey, I'm available every Monday at 4:30 PM (GMT)

Next time slot available
  October 12, 2020
  4:30 PM (GMT)

Stories

Happiness in Your Work Life
27 August

David Murray describes a framework for finding and maintaining happiness in your work life and career.

Impact
Motivation
Personal growth
PM
EM
David Murray

David Murray

Cofounder at Confirm

Starting and growing a team in a new city
16 April

At two separate organizations, David started a team in a new city, growing it from just himself to several team members while maintaining the core culture of the main office, and keeping the city connected to the “mother ship.”

Onboarding
Sharing the vision
Scaling Team
Remote
PM
EM
David Murray

David Murray

Cofounder at Confirm

Gaining the trust of non-technical leaders
16 April

David uses strategies of empathy, active listening, and regular communication to ensure that the other executives on his team trusted him and maintained a solid relationship with him.

Convincing
PM
EM
David Murray

David Murray

Cofounder at Confirm

Going from no testing to full QA automation
16 April

David worked with a small engineering organization to grow and scale the Quality Assurance team from nothing to a team of 8 QA members doing significant automation.

Different Skillsets
Personal growth
Career Path
Collaboration
Legitimacy
PM
EM
David Murray

David Murray

Cofounder at Confirm

Being an engaging speaker and presenter
16 April

David has used tactics from his many years of performing professionally, including his college degree in Voice Performance, to often speak and present to his company in an engaging, entertaining way that ensured his messages got across.

Coaching / Training / Mentorship
Personal growth
Internal Communication
PM
EM
David Murray

David Murray

Cofounder at Confirm

Managing toxic employees and atmospheres
16 April

David identified and quickly remedied a few situations in which a new employee unintentionally facilitated the creation of a toxic environment.

Team reaction
Underperformance
Firing
Toxic atmospheres
Toxic employee
Health / Stress / Burn-Out
PM
EM
David Murray

David Murray

Cofounder at Confirm

Resolving severe personality conflicts
16 April

David mediated many internal conflicts between executives and other team members at his organization using proven counseling techniques.

Feelings aside
Conflict solving
Collaboration
Health / Stress / Burn-Out
Toxic employee
Toxic atmospheres
PM
EM
David Murray

David Murray

Cofounder at Confirm

Peacefully managing out low-performing employees
16 April

David has worked with many employees who did not perform their duties at the level needed by the organization, finding ways to manage these employees out in ways that minimize damage to the organization that sometimes can occur.

Managing Expectations
One-on-one
Career Path
Underperformance
Internal Communication
PM
EM
David Murray

David Murray

Cofounder at Confirm

Growing and mentoring managers of managers
16 April

David worked with several individual contributors to help them grow into the managers they wished to become. In addition, he works with managers to help them understand how to grow and mentor managers of their own.

Leadership
Feedback
One-on-one
Coaching / Training / Mentorship
New Manager
Career Path
Scaling Team
New Manager of Manager
PM
EM
David Murray

David Murray

Cofounder at Confirm

Enabling a Pro-Diversity Culture
16 April

David has been at many organizations that lost opportunities with candidates who felt a lack of diversity at the organization. As such, he implemented strategies to ensure his current company maintains a pro-diversity culture.

Company Culture
Diversity
PM
EM
David Murray

David Murray

Cofounder at Confirm

Measuring & Communicating Team Success
16 April

David needed a way to communicate with the rest of the company about how well the engineering team was doing using objective, measurable metrics like other teams. He developed a monthly report to facilitate this purpose with both qualitative and quantitative sections.

Delegate
Deadlines
Internal Communication
Ownership
Roadmap
PM
EM
David Murray

David Murray

Cofounder at Confirm

Reducing significant inherited technical debt
16 April

David inherited a team with significant technical debt, accrued over years fighting fires for the CEO of the company. Through significant post-morteming and process changes, the team significantly reduced this debt and changed from a reactive culture to a proactive one.

Remote
Underperformance
Legitimacy
Firing
Dev Processes
Personal growth
Feedback
Coaching / Training / Mentorship
High Performers
Scaling Team
Managing Up
Productivity
PM
EM
David Murray

David Murray

Cofounder at Confirm

Ensuring a happy, productive culture and prevent burnout
16 April

David has used proven research on employee productivity to implement positive changes that resulted in a happier, more productive team that has been incredibly loyal over several years.

Dev Processes
Motivation
Health / Stress / Burn-Out
Company Culture
Onboarding
Cultural differences
High Performers
PM
EM
David Murray

David Murray

Cofounder at Confirm

Scaling a remote team from 4 to 40
16 April

David inherited a remote team used to fighting fires for the CEO. He tells us how he stabilized, scaled, and gained the trust of this team from afar.

Personal growth
Remote
Delegate
Handling Promotion
Internal Communication
Salary / Work Conditions
Reorganization
Cultural differences
Scaling Team
Fairness
Team processes
Hiring
PM
EM
David Murray

David Murray

Cofounder at Confirm

Finding the right team structure and organization
16 April

David iterated with his team over several “agile” approaches as his company grew and evolved. He explains which strategies worked, for how long, and why.

Meetings
Collaboration
Productivity
Scaling Team
Reorganization
Internal Communication
Agile / Scrum
PM
EM
David Murray

David Murray

Cofounder at Confirm

Videos

Trailer Plato Event #2: Bringing the best from Silicon Valley to Europe
Yi HuangNidhi GuptaVarun SrinivasanDavid MurrayHala Al-AdwanBrian ZotterQuang HoangShivani Sharma
Engineering Leadership Talks by Plato
Nidhi GuptaVarun SrinivasanDavid MurrayHala Al-AdwanBrian ZotterQuang HoangShivani SharmaYi Huang

Experience

Official Member of Forbes Technology Council

Forbes

Nov 2017 - current

Content writer for Forbes through membership in its invite-only network of technology executives. Key area of focus: using empathy and inclusion to create successful technology organizations. View written articles here: https://www.forbes.com/sites/forbestechcouncil/people/davidmurray1/

Chief Technology Officer

Doctor.com

Feb 2014 - current

Hiring, managing, and growing 50+ people, covering all of the company’s product, engineering, and user experience teams (with team members in Silicon Valley, Seattle, Austin, NYC, Atlanta, Argentina, and beyond) to support our products which target healthcare enterprises, private practices, and patients. Started at the company when < 15 people, < $1M revenue; company is now approaching 200 employees, $XXM revenue.

Co-Founder & CTO

ReferBright

Apr 2012 - Feb 2014

Raised $100k+, coded 100% (Node.js, Appcelerator), and launched a mobile platform for health practitioners to manage their clients and scale with automation tools, payments, scheduling, texts, calls, emails. Part of the Blueprint Health Accelerator (2013), pivoted to SaaS marketing platform for health practitioners. Sold to Doctor.com in February 2014 in all-stock deal with original technical and code in use there as of 2019.

Lead Engineer / Managing Director - Bay Area

FounderDating

Apr 2012 - Feb 2013

(Part-time) Sole engineer for 6 months responsible for full stack (PHP/MySQL backend, jQuery frontend). Worked 15 hrs per week on nights/weekends to develop new features, fix bugs, and keep the servers running.

Head of Product

Raptr, Inc.

Mar 2010 - Mar 2012

Led the user experience and product teams (web, desktop, mobile), growing our user base from a few hundred-thousand to over ten million within a year. Managed team of five in addition to designing, spec’ing, & coding. Transformed company to use data-driven development process, resulting in significant product innovation and order of magnitude increases to metrics in user happiness, engagement, adoption, retention, and task success.

User Experience Lead

Atari

Dec 2008 - Feb 2010

Primary thought leader for all user experience elements of Atari’s MMO games, responsible for UI/UX design and implementation for Star Trek Online, Champions Online, and more. Designed & implemented most user interfaces for these games using a combination of C and proprietary tools.

Senior VP, Product Management

Inform

Apr 2008 - Dec 2008

Founded Silicon Valley office, hired and managed 8 employees in engineering and design. Expanded product lines, led innovation internationally in the improvement of content quality on the web, developed new products.

Co-Founder, CTO

HotMosh, Inc.

Aug 2007 - Dec 2008

Designed, developed, and launched HotMosh.com, a collaborative music Web 2.0 site

Associate Product Manager

Google

Jun 2006 - Apr 2008

Gmail PM (one of two) responsible for Gmail feature design, development, and deployment. This includes frontend, backend, spam, abuse, delivery, internationalization, localization, and other features. Lead PM for Google Paid Storage, responsible for designing, organizing, developing, and launching it. Part-time PM on Google Translator Toolkit and Google Lively. Deputy to Jonathan Rosenberg (SVP); reviewed pitches, guided product referrals, served as his Chief of Staff.

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