A senior product leader with 20 years experience leading product management & innovation teams at mobile phone carriers (O2 and Vodafone) in the UK and more recently Photobox (a consumer photo merchandising company in the UK). Primarily managed B2C applications in mobile communications (eg voice over wifi, international calling, etc) Responsible for the first application globally that enabled a mobile phone call to work over a wifi connection - taking the product from an idea on a post it note to an industrialised product with millions of active users. Main areas of expertise include coming up with new ideas, executing on ideas and leading teams to do their best work. A keen interest in personal development and enjoy coaching and mentoring others. Key skills: product management, product strategy, proposition management, innovation management, disruption, P&L management, managing partnerships, roadmap planning, business development, change management, cultural change, data analysis, customer insight, customer experience, programme management, leading successful teams, coaching, mentoring. Expertise in mobile technology including 5G, IOT & Connected Car.
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Caroline Parnell, previously managed product teams at O2 and Vodafone, recalls how she made a mistake by going for quantity rather than quality of product trialists, and how that prevented her from receiving the best feedback on her product.
Caroline Parnell, previously managed product teams at O2 and Vodafone, emphasizes the importance of networking for product leaders and giving in return some value to her peers.
Caroline Parnell, previously managed product teams at O2 and Vodafone, shares some of the techniques she applied with her team to ensure diversity of thinking during product discovery workshops.
Caroline Parnell, previously managed product teams at O2 and Vodafone, taps into her own experience of setting the first product innovation team and managing the process through a well-structured pipeline while collecting ideas coming from across the company.
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