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Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

 LinkedIn profile

Seniority

15 Years

Hierarchy

Executive

Management Experience

Cross-functional collaboration
Building a Team
Dev Processes
Underperformance
Company Culture
Leadership
Conflict solving
Collaboration
Onboarding
Sharing the vision
Coaching / Training / Mentorship
Agile / Scrum

Hello everyone. My name is Benjamin De Point, Sr. Director of Software Engineering at Coupa Software. I am in my 21st year in the tech industry and 15th year in leadership. I was a really bad manager when I started but have learned a lot the hard way. Looking forward to sharing what I've learned with others.

Hey, I'm available every Tuesday at 5:00 PM (GMT)

Next time slot available
  December 8, 2020
  5:00 PM (GMT)

Stories

Scrum Master and Software Manager: Distinct Roles Working Collaboratively
15 October

Speaking from personal experience, Benjamin De Point, senior director of engineering at Coupa Software, seeks to expound on the fairly untouched area of where a scrum master's job ends and a software manager's job begins.

Agile / Scrum
Collaboration
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

You should reward rockstar developers
6 December

Benjamin wants to reward a rock star developer who is progressively losing interest in his job.

Fairness
Career Path
High Performers
Retention
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

Transitioning from waterfall to Scrum and getting the Business team to buy-in
6 December

Benjamin had to implement an agile working process in his company. While the Engineering team and Product team bought into the new process quite rapidly, the business team was very reluctant to.

Deadlines
Dev Processes
Team processes
Agile / Scrum
Productivity
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

How to handle a “Hero” employee that keeps valuable knowledge to himself?
6 December

Ben decides to talk openly with a hero developer about how the company is put at risk because he is the only one knowing how to solve a production server issue

Delegate
Internal Communication
Underperformance
Health / Stress / Burn-Out
Toxic employee
Coaching / Training / Mentorship
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

How to integrate employees with a different company culture?
6 December

After an acquisition, Benjamin clarifies his company's direction with several employees, who are not a good cultural fit, and lets them choose whether to stay or go.

Team reaction
Company Culture
Firing
Onboarding
Reorganization
Sharing the vision
Cultural differences
Motivation
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

How to deal with an underperforming employee
6 December

Benjamin struggles to fill a scrum master position, so offers it to an underperforming Software Manager, who he thinks he will perform better in the new role.

Feelings aside
Underperformance
Company Culture
Firing
Career Path
Feedback
Hiring
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

My employee assessment process
6 December

Ben has shaped his employee assessment process over the years and shares it in detail.

Company Culture
Feedback
Fairness
Team processes
Onboarding
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

What not to do with your scrum master
6 December

Benjamin shares his thoughts with us about the roles of a scrum master, which he learned the hard way.

Team reaction
Legitimacy
Meetings
Team processes
Agile / Scrum
One-on-one
Personal growth
Collaboration
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

Using peer feedback for a fair assessment of people and a better team culture
6 December

Realizing that he could not fairly assess people by himself anymore, Ben asks for peer feedback and eventually builds up his team’s trust.

Company Culture
Feedback
Fairness
Team processes
One-on-one
Agile / Scrum
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

How to improve collaboration between engineering and product management; Ingrain it into your culture.
6 December

Benjamin explains how his company developed and fixed the problem of blurry and inefficient collaboration between his product team and engineering team.

Company Culture
Internal Communication
Collaboration
Agile / Scrum
Productivity
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

Interactions between Product and Engineering teams
6 December

Benjamin explains the interactions between Product & Engineering teams at Datto, taking into account the business aspect and deadlines.

Deadlines
Collaboration
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

How to build a team
6 December

Benjamin had to build three teams. He discusses his strategy for doing so.

Reorganization
Hiring
Scaling Team
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

Finding the right way to communicate the 2017 team strategy
6 December

Faced with having to share a difficult message with his team, Ben decides on a multi-step communication plan.

Team reaction
Internal Communication
Reorganization
Sharing the vision
Managing Expectations
EM
Benjamin De Point

Benjamin De Point

Sr. Director of Engineering at Coupa Software

Videos

Engineering Talks with Plato: Part 4/6 My worst mistake as a manager - 15th May 2017
Tasneem MinadakisChristian McCarrickBenjamin De PointBrett Huff
What is Engineering Management?
Andrew MiklasBenjamin De PointBrett Huff

Experience

Sr. Director, Software Engineering

Coupa Software

Dec 2018 - current

Supporting the software and quality engineering teams responsible for Coupa Risk Assess. This includes process improvements, production support, quality enforcement, and technical roadmap direction. Actively developing the managerial acumen of direct reports and boosting the performance of the overall engineering team. \*Coupa Software purchased Opus's Hiperos 3PM product and team.

Vice President of Software Development

Opus

Sep 2018 - Dec 2018

Supported the software and quality engineering organization responsible for the development and maintenance of Hiperos 3PM. Managerial and team performance, career pathing, employee engagement and technical and architectural oversight of Hiperos, were all in my purview.

Plato mentor - Engineering Leadership

Plato

Jan 2017 - current

Plato (www.platohq.com) is a network of experienced engineering leaders, assembled to help other engineering leaders find their perfect mentor for their management/leadership challenges. I volunteer as a mentor, helping other technical leaders brainstorm solutions for their people management dilemmas, create high performing, efficiency, and effective teams.

JV Soccer Coach

McQuaid Jesuit High School

Aug 2009 - Aug 2014

Instruct young men how to conduct themselves on the soccer pitch with the purpose of bringing glory to Jesus Christ with their attitudes, effort and soccer skill as well as representing our families, and school well.

Coach

Empire United Soccer Academy

Oct 2006 - Aug 2014

Assistant Coach: BU8 Red, BU9 Red, GU15 Red Head Coach: BU10 Red, BU11 Red

Software Engineer

Analysts International

Mar 2001 - Aug 2002

Web Developer

Applied Graphics Technologies

Jan 1998 - Mar 2001


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